Our Services
We are experts in sustainable services! Our approach is to support companies and communities, facilitating our greatest strength: experience combined with knowledge in sustainable development.
01
Creation and Certification of Sustainable Destinations and Tourism Companies
Train and organize tourist destinations and companies, to opt for TourCert’s international certification, which validates sustainability in the tourism sector, and works as a commercial platform between certified members around the globe.
Diagnosis of the sector, the tourist offer and stakeholders mapping.
Co-creation type training, TourCert Check evaluation for associated companies and formation of the DMO (Destination Management Organization).
Development of Sustainability Report and Certification Audits for TourCert Destinations.
Monitoring Plan for the destination and its associated companies
Communication Plan as a key element throughout the implementation process.
02
Integral Sustainability Plans for Companies.
Implementation of the “10 Steps for Sustainability” tool, which includes the RBA Pentapillar Model and the methodology for the protection of biodiversity through the TourCert seal.
03
Community Relationship Management: The Community as a Strategic Ally
Lead the management of the relationship between a project or company, with the neighboring communities, to ensure a win-win relationship that allows progress and well-being of all the parties.
Community leaders mapping
Project presentation to the community
Joint work and governance for the community initiatives between leaders and the company
Proposal of a Community Improvement Plan with shared value
Workshops based on the empowerment of community leaders, conflicts resolution and communication.
Guidance on budget, investment sources, strategic alliances and the Action Plan.
04
Skills and Leadership Development for Collaborators
Develop strategies for the relationship between collaborators and companies that promote a significant improvement in personal development, generating greater motivation, performance and loyalty to the company.
05
Specialized Corporate Services
Tailor-made professional services, on a variety of topics related to sustainable development and the stakeholders of a company or project.
06
Consulting in Operational, Commercial and Product Performance for hotels
Consulting for hotels and lodges in the main areas of operations, marketing, sales, performance, and hospitality concept.