Eduardo Villafranca has built his career on the unshakable principles of Corporate Social Responsibility with special detail in the tourism sector. More than two decades ago
he opened the Hotel Punta Islita which eventually became the first ecological and socially responsible tourism project in Costa Rica and the first hotel in the region included in the list of the World’s Top 100 Hotels by Travel & Leisure and Condé Nast.
A few years later Mr. Villafranca launched a similar orientation project called El Silencio Lodge & Spa. This time he not only implements the same values that he used at the Punta Islita Hotel but he also improved this system. This is how the Pentapilar Model has created a comprehensive management system that considers the well-being of five key groups: staff customers and suppliers community strategic alliances and the environment.
Yulliana Ruiz Umaña
SUSTAINABLE TOURISM MANAGEMENT CONSULTANT
Professional in Sustainable Tourism Management and Digital Marketing. More than 7 years of experience in Sustainable Tourism, Logistics and coordination of corporate events, service and customer service and implementation of programs such as: the Certificate of Sustainable Tourism (CST), the Ecological Blue Flag Program (PBAE), Code of Conduct, among others.
Participation in consultancies with emphasis on socio-environmental promotion in interdisciplinary multi-stakeholder groups in rural communities. Trainer of the Empléate Program of the Ministry of Labor, in the search for increased employment through entrepreneurship in tourism.
Ada Luz Jorquera García
SUSTAINABLE PROJECT FINANCE CONSULTANT
Biologist specialized in Sustainable Development with more than 10 years of experience in environmental and social projects in Chile and Costa Rica. Master in Sustainable Development from the University of Costa Rica, with a Postgraduate Degree in Social Ecology and Sustainability. University of Santiago de Chile and Bachelor in Biological Sciences. Pontificia Universidad Católica de Chile.